Frequently Asked Questions

How to Remove the "Powered by BuddyBoss" Footer Text
There are a couple of ways to remove the footer text. If you are using the Boss theme or OneSocial theme you can easily turn off the copyright text via Dash...
Mon, 14 Feb, 2022 at 8:40 AM
Duplicate My Courses Tab on Profile age
Check if you have the BuddyPress for LearnDash plugin installed/activated on your site. The BuddyPress for Learndash plugin is no longer needed. You can d...
Wed, 15 Dec, 2021 at 7:40 AM
Can you use other Theme with BuddyBoss Platform?
Yes! You may try to use other themes with the BuddyBoss Platform. However, please be reminded that the BuddyBoss theme was designed to work back to back wi...
Tue, 14 Dec, 2021 at 2:08 PM
I Can’t See the Zoom Meetings that are Created in the Zoom Website
Zoom meetings that are created on the Zoom website will not appear or sync in the website’s zoom meeting list/recording. This is the default behavior. ...
Thu, 27 Jan, 2022 at 8:39 AM
Is BuddyBoss Theme and Platform Compatible with a Multisite Setup?
Our BuddyBoss Theme and BuddyBoss Platform is NOT yet 100% compatible with a multisite setup. Still, you may try and see if how it works for you. To make B...
Wed, 9 Feb, 2022 at 8:04 AM
Limit of Member Registrations the BuddyBoss can Handle
There is no limit to the number of members registrations and concurrent users the BuddyBoss platform can handle. The limit will depend on what your server h...
Thu, 16 Dec, 2021 at 8:53 AM
Profile Dropdown Menu on Mobile View
If you want the same profile dropdown menu displayed on the desktop view, please be advised that it is not available on mobile view.  This is the intended ...
Fri, 4 Feb, 2022 at 10:56 AM
Different Header and Footer for each User Role/Profile Type
To set your expectation, this option is not available with the BuddyBoss Platform and Theme. This would require custom work. If the requirement is on top pr...
Fri, 17 Dec, 2021 at 10:48 AM
How is the BuddyBoss App structured/built?
The application is in React Native, and is the digital skin to the data which is housed on your WordPress  database. It uses the REST API to call data f...
Fri, 17 Dec, 2021 at 1:17 PM
Users not Receiving WordPress Emails
Oftentimes, users of your site reports an issue that they aren’t able to receive any BuddyBoss or WordPress email such as activation email, notification ema...
Fri, 17 Dec, 2021 at 1:55 PM