Frequently Asked Questions

Users not Receiving WordPress Emails
Oftentimes, users of your site reports an issue that they aren’t able to receive any BuddyBoss or WordPress email such as activation email, notification ema...
Fri, 17 Dec, 2021 at 1:55 PM
Will I lose any Data if I will Reinstall the BuddyBoss Platform/Theme/App?
Answer: You can safely reinstall the BuddyBoss Platform, Theme, and App. All of your existing content, settings, and configurations will be saved in yo...
Wed, 22 Dec, 2021 at 7:16 AM
Does BuddyBoss App Collects Data?
Answer: We do not collect any data from the app. Basically, the data is pulled from your site, so you own the data. It’s the same data you have on the s...
Wed, 22 Dec, 2021 at 7:42 AM
Difference between BuddyBoss App and BuddyBoss App plugin
BuddyBoss App Plugin These are the settings and features which you can customize. The colors and menu, whether you have Privacy mode on or not, most of ...
Wed, 22 Dec, 2021 at 2:30 PM
Unable to Update the BuddyBoss Platform Pro Plugin
If you are unable to update your BuddyBoss Pro Plugin, you may try the steps below: 1. Log in to your website 2. Go to your backend dashboard and resav...
Thu, 23 Dec, 2021 at 8:17 AM
What theme do you use for your BuddyBoss website? uses a custom solution built by our developers just for our website. We suggest using a page builder such as Elementor should you want to cust...
Mon, 27 Dec, 2021 at 3:39 PM
Importing BuddyBoss Theme Demo
We understand you would like to set up the theme like that in our demo. Please be advised that we have gone away from using a one-click installer with the n...
Wed, 11 May, 2022 at 10:55 AM
Website Running Slow while using BuddyBoss Platform/Theme
Optimization of our BuddyBoss platform and theme is one of our focuses. There has been a lot of improvements already throughout ever since we have started t...
Tue, 28 Dec, 2021 at 7:28 AM
Customize the Color of the Bullet for each Forum
To modify the colors of the bullets on the discussion page, you may edit line 68 in this file: \wp-content\themes\buddyboss-theme\bbpress\
Thu, 31 Mar, 2022 at 8:34 AM
What are the Benefits of Having an SEO?
SEO helps in building the client’s brand authority. As your websites rank higher in search engines and become more visible on the internet, it helps increas...
Tue, 28 Dec, 2021 at 7:50 AM