Frequently Asked Questions

Language Switcher on Log In Screen
If you are seeing a language switcher on the log-in page of your site, please be advised that this is a new WP 5.9 feature. At this time, there isn...
Fri, 4 Feb, 2022 at 10:39 AM
Parent Theme vs Child Theme
The parent theme is the theme we’ll usually refer to when talking about WordPress themes. It’s the main theme that provides and handles all the features, fu...
Fri, 11 Feb, 2022 at 2:16 PM
Is It Possible to Connect Multiple Zoom Accounts?
Under BuddyBoss > Integrations > Zoom, you can connect your Zoom account as the main account for your website's Zoom meetings. Group adm...
Fri, 18 Feb, 2022 at 10:57 AM
Difference between the Sticky and Super Sticky feature for Forums/Topics
Super Sticky - sticks the topic at the top of All Discussion Forums unless the Forum (Discussion) is attached to a Group. Sticky - sticks the topic at the ...
Thu, 10 Mar, 2022 at 12:50 PM
BuddyBoss Beta Program
Question: Will the final release be just an update to the beta or a separate download and install? Answer: Usually, you need to download and install t...
Fri, 1 Apr, 2022 at 1:27 PM
WP Engine “Long Query” Mysql Error Logs
For sites hosted on WPEngine, some WPML actions, including logic for synchronizing meta field value, can fail. This is caused because WPEngine limits My...
Wed, 13 Apr, 2022 at 1:35 PM
Avatars and Cover Images
Q: Can we store the avatars and cover images in the database? If not, are there any plans to move all the images to the Database/Media Library instead? ...
Fri, 15 Apr, 2022 at 9:07 AM
Private APIs and RSS Feeds
Under the BuddyBoss Platform > Settings > General > Privacy, there are new options for you - "Restrict REST API access to only logged-in membe...
Wed, 20 Apr, 2022 at 10:27 AM
Reset BuddyBoss Platform
Question Is there any way to reset the buddyboss platform plugin including database tables? Answer At this time, BuddyBoss does not have this option. ...
Fri, 6 May, 2022 at 8:35 AM
Is BuddyBoss HIPAA compliant?
WordPress itself is not HIPAA compliant, so there would a clause that you should never store any PHI on the site. BuddyBoss is a Theme/Platform plugin, w...
Tue, 10 May, 2022 at 10:10 AM