Frequently Asked Questions

Is BuddyBoss HIPAA compliant?
WordPress itself is not HIPAA compliant, so there would a clause that you should never store any PHI on the site. BuddyBoss is a Theme/Platform plugin, w...
Tue, 10 May, 2022 at 10:10 AM
Email Address on Profile URL
The problem here is only that users shouldn't be making a username with the email IDs as the members will always be shown with the username in the URL ...
Sat, 14 May, 2022 at 9:36 AM
Distorted Profile Picture/Avatar
You might have encountered issues with the profile picture/avatar not showing properly or distorted when using Members Elementor Widget.  It is usu...
Sat, 14 May, 2022 at 9:55 AM
Missing BuddyBoss Items in the Edit Menu Page
If you are setting up your menus and you can't see the BuddyBoss Items, Go to Appearance>Menus>click on Screen Options on the upper right side>...
Sat, 14 May, 2022 at 10:03 AM
Header Mini Cart Issue
Follow the below steps to resolve the issue with Header Mini Cart not displaying like the demo (or messed up).  Steps to Resolve:  Navigate to El...
Mon, 16 May, 2022 at 3:21 PM
Stop Spammers
BuddyBoss supports Wordfence and a few others as requested by customers since launch. You can also check our integrations page.  BuddyBoss App Plugin Ve...
Wed, 18 May, 2022 at 9:21 AM
Custom Featured Image for the 404 Page
Question: For the Custom Featured Image of the 404 page, Is there a specific size or file type for it? Answer: It’s a free size image option for 1200px ...
Thu, 26 May, 2022 at 1:48 PM